1. Information We Collect
When you make a purchase or contact us, we collect information you provide: name, email, shipping address, phone number, and payment information (processed securely by our payment providers — we do not store full card details). We also automatically collect device and browsing data via cookies and similar technologies.
2. How We Use It
To process and ship orders, communicate with you about your order, provide customer support, send marketing emails (only if you opt in), and improve our store. We use analytics and advertising tools including Facebook Pixel and similar technologies to measure and improve our advertising.
3. Sharing
We share data only as needed to run the store: our fulfillment partner (to ship your order), payment processors (PayPal, credit-card providers), Shopify (our platform), and advertising/analytics providers (e.g. Meta). We do not sell your personal information.
4. Your Rights
Depending on your location, you have rights to access, correct, or delete your personal data, and to opt out of marketing or the "sale/sharing" of personal information. To exercise any of these, email support@tomynova.com.
5. Data Retention
We retain order information as required for legal, accounting, and support purposes, then delete or anonymize it.
6. Cookies
You can control cookies through your browser settings. Some site features may not function correctly if cookies are disabled.
7. Contact
Privacy questions or requests: support@tomynova.com.