Privacy policy
Last updated: July 1, 2026
This Privacy Policy describes how TomyNova ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
When you make a purchase or attempt to make a purchase through our store, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information.
How We Use Your Information
We use the Order Information to fulfill any orders placed through the store, including processing payment information, arranging shipping, and providing you with invoices and order confirmations.
We use this information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Sharing Your Information
We share your Order Information with third parties to help us use it as described above. For example, we use payment processors to securely process your payment information and shipping carriers to deliver your order to you. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Data Retention
When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your Rights
If you are a resident in certain regions, you may have the right to access the personal information we hold about you, ask that your personal information be corrected, updated, or deleted, and the right to lodge a complaint with a relevant data protection authority. If you would like to exercise any of these rights, please contact us at support@tomynova.com.
Cookies
Our store uses cookies to help us understand how you use our site and to improve your shopping experience. You can choose to disable cookies through your browser settings, although this may affect your ability to use certain features of our store.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@tomynova.com. Our support team is available 24/7.